Request a Waste Bin

Step 1.Check Your Eligibility

Each property can have a maximum of two (2) bins of each type. Those requesting a new service to a new address must have proof of address prior to service approval.

Please ensure you meet these requirements prior to completing application and payment.

Step 2.Request and Pay Online

Fees will be calculated automatically based on your request. Be prepared with a credit card so you can pay and finalize your request online.

Request a Bin

Step 1.Check your eligibility

Each property can have a maximum of 2 of each type of bins and those requesting bins for a newly built property must have a copy of their certificate of residency to complete the request.

Make sure you meet these conditions and have your certificate on hand if required.

Step 2.Call our office

Call the city offices between 9am and 5pm, Monday to Friday (excluding public holidays) and speak to a customer service officer to lodge your request and make a payment.

03 9913 0020

Step 1.Check your eligibility

Each property can have a maximum of 2 of each type of bin and those requesting bins for a newly built property must have a copy of their certificate of residency to complete the request.

Make sure you meet these conditions and have your certificate on hand if required.

Step 2.Print and complete request form

Download, print and complete the bin request form. Make sure you have your certificate of residency if required and a credit card, cash or cheque to pay when you visit our offices.

Step 3.Visit city hall offices

Visit the city offices between 9am and 5pm, Monday to Friday (excluding public holidays) to pay and complete your transaction in person.