Administrative Services

The Administrative Services Department provides proactive financial and analytical support to City departments and decision-makers. The Administrative Services Department facilitates the optimal use of City resources throughout the organization.

The Administrative Services Department is a transparent support services organization that is accountable for the assets entrusted to it. Our employees work together to add value to organizational processes and procedures and are perceived by our customers as a trusted partner in providing services to the residents of Palo Alto. 

Key Responsibilities:

• Strategic Support – Partners with other departments throughout the organization to enhance the delivery of City services and projects and effectively manage resources. 
• High Quality Customer Service -  Works collaboratively to provide accurate, timely, and reliable service to partners and to find creative solutions to problems while protecting public assets. 
• Innovation and Continuous Improvement – Routinely evaluates the effectiveness of its processes and makes improvements to better serve the City and our customers. 
• Best Practice Application - Best practices are ensured in order to support the broader goals of the City of Point Russell Organization.